About Us - Store Managers

Olivia Acevedo

Position: Manager of Three Twins Napa

Where are you from? Sonoma, CA

What were you doing before Three Twins? Before Three Twins, I was working as a customer service rep at Sonoma Bank in Petaluma, CA.

When did you join Three Twins? I started managing in May 2011

Do you have a favorite working-at-Three-Twins experience? The best part about working for Three Twins would have to be the joy you get from serving people great ice cream. To see the smile on a kid's face is definitely the best!

Which of the three twins is your favorite? I would have to say Neal. He is one of the most interesting people I have ever met.

What is your favorite flavor of Three Twins Ice Cream? This question is tough, because there are so many great flavors. Some of my favorites are Mocha Almond Fudge, Coffee, Cookies and Cream and Pistachio.

Talk a bit about life outside of work. I was raised in Sonoma. I go to Napa Valley College and I am working on my accounting degree. I am the oldest of five kids. I love to spend time with my family and friends. And my favorite thing to do is travel!


Carrie Heim

Position: Manager of Three Twins San Francisco 


Where are you from? Bloomington, MN

What were you doing before Three Twins? Relishing in mommy-hood and unemployment.

When did you join Three Twins? February 2011


What do you like about the company? Dad's Cardamom, Honey Orange Blossom and telling everyone that I am not the middle twin on the logo. Love that.

Do you have a favorite working-at-Three-Twins experience? To sum it up, it has to be that collective satisfaction customers have when they have a favorite flavor. Or, when they try a new flavor and then rave about it, in words that might describe epic literary works or classic records. It is simply fascinating to see how a single scoop of ice cream can brighten someone’s day. We really do serve happiness..

Which of the three twins is your favorite? Simon (Neal’s Dad)


What is your favorite flavor of Three Twins Ice Cream? This is a tough one...Gingerly and Banana Cream Pie. Bittersweet Chocolate and Dad's Cardamom together has to be my favorite pairing, though. 


Describe your job at Three Twins. The whole purpose of working for Three Twins is taking home that pint at the end of your shift. What you do in between is just for keeping that privilege.


Talk a bit about life outside of work. I am happily living with my partner and toddler in San Francisco. When I'm not working, I enjoy studying permaculture, re-purposing old clothing and furniture, and baking treats that go with ice cream.


Troy Garot

Position: Manager of Three Twins San Rafael and Larkspur

Where are you from? Raised in the East Bay, in San Lorenzo, CA

What were you doing before Three Twins? Manager of both Fentons Creamery locations in Oakland and Vacaville.

When did you join Three Twins? September 2011

What do you like about the company? Ice cream, organic ingredients, operates in a sustainable manner, composting our waste, member of 1% for the Planet, family oriented business.

Do you have a favorite working-at-Three-Twins experience? My favorite experience while working at Three Twins happens every day. It occurs when I see the "kid in a candy store" look on the customer's face as they get that first look at our inconceivably delicious organic ice cream. The anticipation during that time between first sight and first taste is priceless!

Which of the three twins is your favorite? All three twins are my favorite. Without the three, there would be no Three Twins.

What is your favorite flavor of Three Twins Ice Cream? Chocolate Peanut Butter is amazing. The smooth and creamy texture combined with the perfect amount of peanut butter makes this my favorite flavor.

Describe your job at Three Twins. My job at Three Twins Organic Ice Cream is to serve up happiness to our Three Twins customers. Whether it is a seven-year-old kid or a 70-year-old kid, their joy brings me joy.

Talk a bit about life outside of work. I am married to my wonderful wife, Lori, and we have three great kids and one cat. I enjoy sports, music, cooking, gardening and spending time with wife in Napa wine country.